Answers
Oct 11, 2024 - 11:13 AM
Hi Mathieu, Thank you for your question. Once a reservation is made, it cannot be automatically canceled. Reservations can only be made for individual users, not teams. To address your issue, I suggest the following approach: You can book a series of reservations for a user within the team, but it will be the user's responsibility to log into OpenIris and cancel the booking for that week before 8 PM on Monday. You can then apply a cancellation policy where, if the team cancels before 8 PM on Monday, no charge is incurred. However, if the reservation is canceled after that time or the resource is used, the team will be billed.
Best,
Olivier
Best,
Olivier
Oct 11, 2024 - 01:54 PM
Great thanks for your answer Olivier or maybe with a surbooking/overbooking it could work in a certain way ?
I mean even if at least it is not automatic, I can just remove the automatic booking every week and the surbooking of the team member will be ok if they do it and will free the booking if not.
Surbooking is functionnal in openiris ?
I mean even if at least it is not automatic, I can just remove the automatic booking every week and the surbooking of the team member will be ok if they do it and will free the booking if not.
Surbooking is functionnal in openiris ?
Oct 16, 2024 - 03:57 PM
Dear Mathieu,
I think overbooking is possible in OpenIRIS. You need to activate the “concurrent booking” function in Edit Resource.
As you suggest, slots preserved by you can be overbooked by the team user indicating that they will be used.
You'll find a snapshot of the option below. I recommend setting Limit 2 (for up to 2 simultaneous bookings). I hope this answers your request.
Cheers,
Olivier
I think overbooking is possible in OpenIRIS. You need to activate the “concurrent booking” function in Edit Resource.
As you suggest, slots preserved by you can be overbooked by the team user indicating that they will be used.
You'll find a snapshot of the option below. I recommend setting Limit 2 (for up to 2 simultaneous bookings). I hope this answers your request.
Cheers,
Olivier
